FAQ’s
What sets LUXEWYNN apart?
At LUXEWYNN, we don’t just manage lifestyles—we elevate them. LUXEWYNN is the ultimate in luxury lifestyle management, offering a seamless experience with meticulous attention to detail, exceptional discretion, and a tailored approach.
How is LUXEWYNN different from a concierge service?
Unlike traditional concierge services, LUXEWYNN offers a strategic and highly personalized approach to lifestyle elevation. We don’t simply fulfill requests—we proactively curate, oversee, and enhance every facet of your life to create a seamless, luxury experience. Our focus extends beyond daily conveniences to long-term lifestyle solutions, estate transitions, and tailored private experiences.
Who can benefit from LUXEWYNN's services?
Our services cater to discerning individuals, families, and professionals seeking expert management of their lifestyle, events, and relocations, allowing them to focus on what matters most.
Does LUXEWYNN offer one-time services or ongoing lifestyle management?
LUXEWYNN offers both. Whether you need assistance with a single event, a complex relocation, or continuous lifestyle management, we customize our approach to fit your specific needs.
For those seeking ongoing lifestyle management, we offer exclusive membership packages that provide priority access, enhanced benefits, and a dedicated level of service. Membership ensures seamless coordination of lifestyle needs, VIP access to our expertise, and a personalized, elevated experience.
For those seeking ongoing lifestyle management, we offer exclusive membership packages that provide priority access, enhanced benefits, and a dedicated level of service. Membership ensures seamless coordination of lifestyle needs, VIP access to our expertise, and a personalized, elevated experience.
Do you provide services internationally?
Yes. Although LUXEWYNN is based in Charlotte, North Carolina, we offer select international services, subject to availability and destination-specific requirements.
Are travel-related expenses included in your service fees?
When LUXEWYNN services require travel outside the Charlotte-Metro area, the client is responsible for all related travel expenses, including airfare, lodging, car rentals, fuel, parking, and other necessary costs.
All travel arrangements must be secured and paid for in advance. LUXEWYNN does not cover or reimburse travel expenses.
All travel arrangements must be secured and paid for in advance. LUXEWYNN does not cover or reimburse travel expenses.
How do I get started with LUXEWYNN?
Simply complete our Inquiry Form, and we'll schedule a private consultation to understand your needs. From there, we’ll craft a personalized plan that aligns with your unique lifestyle.
What is the pricing for LUXEWYNN’s services?
Pricing is tailored to the scope and complexity of your needs. A non-refundable fee of $1,000 is required to confirm your consultation and will be credited toward your selected service.
What payment methods do you accept?
We accept ACH ($1K+), and major credit/debit cards. We do not accept checks.
Can LUXEWYNN accommodate last-minute requests?
While we recommend planning ahead for the most customized experience, we understand that life is unpredictable. We will always do our best to accommodate last-minute or urgent requests, providing the impeccable service that defines LUXEWYNN.
How far in advance should I book services?
To ensure the highest level of personalization and availability, we recommend booking as early as possible. Advanced planning allows us to provide a seamless, fully tailored experience.
How can LUXEWYNN clients access support?
LUXEWYNN clients have direct access to our support network via text or email whenever assistance is needed. Our priority is ensuring a seamless experience at every touchpoint.
What is LUXEWYNN’s cancellation and refund policy?
All payments, including consultation fees, are final and non-refundable. If you need to modify or reschedule a service, we will do our best to accommodate your request, subject to availability. Please contact us as soon as possible for adjustments.
How does LUXEWYNN ensure client privacy and confidentiality?
We uphold the highest level of discretion and confidentiality. Your personal information is safeguarded at all times. For details, please refer to our Privacy Policy.
How are LUXEWYNN’s services tailored to fit my specific needs?
We begin with a private consultation to understand your preferences, priorities and lifestyle. From there, we develop a personalized management plan that ensures an elevated and seamless experience.