FAQs

What sets LUXEWYNN apart?
At LUXEWYNN, we don’t just manage lifestyles. We elevate them. LUXEWYNN is the ultimate in luxury lifestyle management, offering a seamless experience with meticulous attention to detail, exceptional discretion, and a tailored approach.
How is LUXEWYNN different from a concierge service?
Unlike traditional concierge services, LUXEWYNN offers a strategic and highly personalized approach to lifestyle elevation. We don’t simply fulfill requests. We proactively curate, oversee, and enhance your life to create a seamless experience. Our focus extends beyond daily conveniences to long-term lifestyle solutions, transitions, and tailored private experiences.
Who can benefit from LUXEWYNN's services?
Our services cater to discerning individuals, families, and professionals seeking expert management of their lifestyle, events, or relocations—allowing them to focus on what matters most.
Does LUXEWYNN offer one-time services or ongoing lifestyle management?
LUXEWYNN offers both. Whether you need assistance with a single event, a complex relocation, or continuous lifestyle management, we customize our approach to fit your specific needs.

Do you provide services internationally?
Yes. Although LUXEWYNN is based in Charlotte, North Carolina, we offer select international services, subject to availability and destination-specific requirements.
Are travel-related expenses included in your service fees?
No. Travel costs are not covered or reimbursed. All required travel must be confirmed and paid for in advance and will be billed separately per your service agreement.
How do I get started with LUXEWYNN?
Complete our Inquiry Form to schedule a private consultation. From there, we’ll design a personalized plan aligned with your unique lifestyle.
What is the pricing for LUXEWYNN’s services?
Pricing is based on the scope and complexity of your needs. A $500 non-refundable retainer is required to confirm your consultation and will be applied to your selected service.
What payment methods do you accept?
We accept ACH (for payments over $1,000) and major credit/debit cards. Checks are not accepted.
Can LUXEWYNN accommodate last-minute requests?
We recommend planning ahead for the most personalized experience, but we understand that life happens. When possible, we’ll do our best to accommodate urgent requests while upholding the standard of service that defines LUXEWYNN.
How far in advance should I book services?
For the best availability and personalization, we recommend booking as early as possible. Advance notice helps us deliver a seamless, tailored experience.
How can LUXEWYNN clients access support?
Clients with confirmed bookings may reach out via a dedicated email or text line during business hours. We prioritize timely communication throughout your engagement.

What is LUXEWYNN’s cancellation and refund policy?
Please refer to our Terms of Service for the most up-to-date cancellation and refund policies.
How does LUXEWYNN ensure client privacy and confidentiality?
We handle all personal information with care and discretion. For full details, please refer to our Privacy Policy.
How are LUXEWYNN’s services tailored to fit my specific needs?
Every engagement begins with a private consultation to understand your lifestyle, goals, and priorities. From there, we develop a personalized plan that ensures a seamless and elevated experience.
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